If you feel you have a possible loss which is covered by your policy the following steps should be taken as soon as possible:

1. Contact our office or your agent. Our in-house claims adjuster will contact you at the earliest opportunity. A prompt and fair loss adjustment is easier when the damages are seen before repairs begin.

2. Information you should have available for a property loss:

• address and telephone number where you can be contacted
• details of the claim
• your policy number

3. If the loss is due to theft, burglary, robbery, vandalism or malicious acts, you should give immediate notice to the police or other authorities having jurisdiction and then follow step #1.

4. In the case of livestock alleged to have been killed by lightning, artificial electricity, drowning or accidental physical entrapment, follow step #1 and notify your veterinarian before moving the carcass. A veterinarian certificate stating the cause of death will be required in such cases. If the loss is insured by your policy, the veterinarian fee will be paid by us.