Claims

For Peace of Mind …

We provide claim settling service with personal attention second to none in the insurance business.

All claims are to be reported to our office or your agent as soon as possible.

After-hours claims emergency,  please call 1-866-778-3555

Our office coordinates the investigation and settlement of member’s claims.

Our members may choose the contractor or auto repair center to restore or replace their damaged property.

Updating your insurance coverage on a regular basis will help to make any potential losses less of a financial burden.

We participate in fire, crime and other loss prevention programs which contribute to cost reduction measures

 

Property LossWhat to do?

If you feel you have a possible loss which is covered by your policy the following steps should be taken as soon as possible:

1. Contact our office or your agent. Our in-house claims adjuster will contact you at the earliest opportunity. A prompt and fair loss adjustment is easier when the damages are seen before repairs begin.

2. Information you should have available for a property loss: 

  • address and telephone number where you can be contacted
  • details of the claim
  • your policy number

3. If the loss is due to theft, burglary, robbery, vandalism or malicious acts, you should give immediate notice to the police or other authorities having jurisdiction and then follow step #1.

4.  In the case of livestock alleged to have been killed by lightning, artificial electricity, drowning or accidental physical entrapment, follow step #1 and notify your veterinarian before moving the carcass.  A veterinarian certificate stating the cause of death will be required in such cases.  If the loss is insured by your policy, the veterinarian fee will be paid by us.




Automobile Loss
What to do?


1. Call the police.

2. Don’t discuss who is to blame.  Just do your best to note the accident details, such as date, time, location and the name, driver’s license and plate numbers of the drivers

3. If your vehicle is not driveable, make the necessary arrangements to have it towed to the nearest garage in the area that has a safe compound.

4. Don’t be persuaded to sign work orders for repair shops you are not familiar with.  Wait until you have spoken to our adjusters.

5. Contact our office or your agent. Our in-house claims adjuster will be assigned at the earliest opportunity. A prompt and fair loss adjustment is easier when the damages are seen before repairs begin.

6.  Information that you should have available for an automobile loss:

  • Name, address, telephone number, insurance company and policy number of all parties involved
  • Name, badge number and police force of investigating officer(s), if reported to police
  • Address and telephone number of any witnesses
  • Address and telephone number of the location of your vehicle, if towed.