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Automobile Loss - What to Do?

1. Call the police.

2. Don't discuss who is to blame. Just do your best to note the accident details, such as date, time, location and the name, driver's license and plate numbers of the drivers

3. If your vehicle is not driveable, make the necessary arrangements to have it towed to the nearest garage in the area that has a safe compound.

4. Don't be persuaded to sign work orders for repair shops you are not familiar with. Wait until you have spoken to our adjusters.

5. Contact our office or your agent. Our in-house claims adjuster will be assigned at the earliest opportunity. A prompt and fair loss adjustment is easier when the damages are seen before repairs begin.

6. Information that you should have available for an automobile loss:

  • Name, address, telephone number, insurance company and policy number of all parties involved
  • Name, badge number and police force of investigating officer(s), if reported to police
  • Address and telephone number of any witnesses
  • Address and telephone number of the location of your vehicle, if towed.

 

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